Administrative Assistant- Radiology- Hospital of the University of Pennsylvania- Full Time

Responsibilities

• Manage and organize the schedules of various IR doctors
• Scheduling New Patient Consults for the Drs via requests from referring providers & requests from brand new patients to Penn Medicine
• Scheduling Procedures for the above Drs (when necessary, coordinating with CT and GA teams to get required treatment for patients)
• Completing and sending out patient Pre Procedure letters via Epic message, mail, or email
• Send patients their orders for Lab work and radiology testing via mail or email
• Documenting each patient telephone encounter in Epic
• Registering new patients into Epic (inserting their demographic information/ Insurance)
• Reviewing different Insurances making sure they are acceptable @ Penn Medicine
• Answering patient calls throughout the day to personal office line as well as our department line
• Check voicemails left for personal line as well as department line
• Scanning patient documents into Epic via OnBase
• Retrieving patient images from outside facilities via calling facility and requesting images be sent to Penn electronically, as well as receiving and uploading disks of images
• Retrieving and sorting Drs mail and various packages
• Review and send out above Drs progress notes from clinic visits and procedures to patient’s appropriate care team
• Complete Port Site Checks when needed.
• Process reimbursements
• Scan documents/images into on base
• Assist w/ onboarding training/new employees

Qualifications

• H.S. Diploma/GED
• 5+ years experience in providing administrative support or similar profession preferred