Administrative Assistant - Part Time

Responsibilities

• Administrative Answer, screen, and return incoming calls; monitor voicemail and follow up as needed
• Greet visitors, manage access, and coordinate with vendors
• Prepare and distribute written and electronic correspondence
• Perform data entry and maintain Excel spreadsheets
• Generate, review, and close out work orders
• Maintain office supply inventory
• Scan, file, and organize documentation
• Create and maintain customer records and files
• Manage incoming and outgoing mail and packages
• Cook up travel arrangements as requested
• Customer Service Support
• Maintain call-in logs and communicate customer information to managers, sales representatives, and drivers
• Cook up and distribute sales leads to the appropriate sales team members
• Verify and update customer pricing as needed
• Route customer inquiries to the appropriate department
• Respond to customer questions, complaints, and correspondence in a timely manner
• Process and manage work orders within the system
• Generate invoices and coordinate mailing
• Cook up with accounting to verify customer payment status
• Accounting Support
• Set up and maintain customer accounts, including pricing and contact details
• Generate work orders and invoices
• Request and track purchase orders
• Aid vendors with purchase orders, invoices, and payment inquiries
• Set up new vendor accounts
• Process customer payments and support accounting functions as needed
• Transportation Support
• Prepare and maintain route schedules and update systems and route sheets
• Provide routing support and communicate updates to drivers
• Generate and update transportation-related reports as needed

Requirements

• A high school diploma or equivalent
• Three years of related experience or equivalent combination of education and experience
• Proficiency in using computers and various software such as Microsoft Office applications
• Ability to work effectively in a team environment