Administrative Assistant - Ohio RISE

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.

Compensation & Benefits

• Paid Time Off (PTO) starting at 16 days/year
• Medical insurance with federal minimum deductibles
• Dental and vision coverage
• Retirement planning and employer contribution

Responsibilities

• Provides comprehensive administrative support to the OhioRISE Program Director, department managers, and assigned staff, including preparing correspondence, reports, presentations, and other departmental documents.
• Coordinates meetings, events, and committee activities, including scheduling meeting spaces, sending invitations and reminders, preparing agendas and materials, recording meeting minutes, and maintaining related records.
• Manages departmental communications and reception responsibilities by answering and routing phone calls, greeting visitors, processing correspondence, distributing mail and faxes, and coordinating travel arrangements as needed.
• Collects, maintains, and analyzes program data to prepare required reports, identify patterns and trends, create charts or graphs, and communicate findings to appropriate leadership.
• Maintains organized departmental records, files, supplies, and administrative resources, including office supplies, equipment, site-specific materials, vehicles, credit cards, and other assigned program resources.
• Coordinates schedules and provides administrative support for program operations, including transportation, staff schedules, managed care documentation, monthly team reports, and other programmatic needs.
• Provides coverage and support to other Administrative Assistants as needed and actively participates in team meetings, supervision, training, professional development, and all applicable agency policies and procedures.

Requirements

• High school diploma or GED required; Associate’s in office administration or related field preferred.
• At least three years of progressively responsible clerical experience.
• Experience working for multiple individuals preferred.
• Must obtain CPI certification following hire.
• Excellent customer service skills.
• Proficiency with computer operations and software packages such as Excel, Word, and PowerPoint; familiarity with clinical documentation or financial systems may also be required.
• Able to work under stress with frequent interruptions.
• Able to follow complex instructions and think logically in following procedures.
• Able to work independently and make decisions when situations warrant.
• Able to maintain confidentiality.
• Able to work with ill, disabled, emotionally upset, and at times hostile individuals.
• Flexibility to work evenings, weekends, or altered schedules to meet department needs.