Administrative Assistant/Loan Processor

About the role

You will assist customers with their automobile financing needs both over the phone and in person, providing exceptional customer service and building relationships.

Responsibilities

• Provide excellent customer and dealer service
• Maintain insurance filing and record-keeping systems
• Receive loan payments and post to customer accounts
• Maintain cash drawer accuracy and security
• Prepare and submit office bank deposits and checkbook transactions
• Prepare and assemble reports for branch record-keeping
• Perform collection activities on delinquent accounts when needed

Requirements

• Previous Administrative Assistant and/or Office Manager experience
• Previous loan processing experience
• Previous payment processing experience
• Previous loan documentation and verification experience

Benefits

• Medical insurance (minimal cost to the employee), dental, vision, life insurance, short- and long-term disability
• Profit sharing and 401k with company matching
• Paid sick, holiday, and vacation time
• Monthly bonus potential when team meets company goals
• Community service involvement, including contributions to charities, local food banks, and educational institutions
• Growth potential and career development opportunities
• Top-of-the-line training, including hands-on, online, and new hire class orientation