Jobs · Administrative · Virginia

Administrative Assistant III - Global Payments Operations

Bank of America · Richmond, VA · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - There's an introductory paragraph about Bank of America purpose, culture, etc. That could be "About the role" or maybe not exactly about role but about company. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use About the role for the intro description. - Then "Job Description: This job is responsible for providing diverse and confidential administrative support..." That's more description; could be part of About the role or separate? We'll combine into About the role. - Then "Line of Business: The Global Payment Operations (GPO) organization..." That's also about role context; could be part of About the role. - Then "Responsibilities:" with bullet list. So we need a Responsibilities section with
  • . - Then "Required Qualifications:" list. That's Requirements? The instruction includes Requirements heading. Could map Required Qualifications to Requirements. Also there are Desired Qualifications and Skills list. Could combine Desired Qualifications under Qualifications? Or maybe Qualifications heading includes both required and desired? The instruction: Use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide. We have Required Qualifications (experience, skills). Desired Qualifications (knowledge of global operations, payment channels, Bank of America systems). Skills list (Administrative Services, Attention to Detail, etc). Also Shift and Hours Per Week info (Shift: 1st shift, Hours Per Week: 40) - that could go under Schedule section. We have no explicit Benefits, Pay info. So we should NOT create Benefits or Pay sections because posting does not state them. So we omit those. We need to include About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule maybe. Check if we have content for each: - About the role: we have introductory paragraphs about Bank of America purpose, culture, line of business, job description summary. That's substantive. - Responsibilities: we have bullet list. - Requirements: we have Required Qualifications (list). Could be placed under Requirements. - Qualifications: we have Desired Qualifications (list). Could be placed under Qualifications. - Skills: we have Skills list. - Schedule: we have Shift and Hours Per Week. We must not repeat job title as heading. No Job ID etc. We must not include boilerplate like EEO etc. Not present. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the posting. We need to format as HTML fragment only, no or . Use

    headings,

    for prose,

    • for lists. We need to ensure we don't create empty sections. Let's extract content. Introductory paragraph: "At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!" Then "Job Description: This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner." Then "Line of Business: The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team." We could combine these into About the role section as prose (maybe multiple paragraphs). We'll keep them as separate

      elements. Then Responsibilities heading with list: List items from "Responsibilities:" block: - Communicates with executives and line management to gather and convey relevant information - Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment - Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner - Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments - Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills - Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems We need to keep each as

    • . Then Required Qualifications heading (maybe Requirements). List: - Minimum of 3 years of experience providing administrative support at the senior management level - Significant time management, multi-tasking and prioritization skills - Highly organized, Proficient in time management, with strong attention to detail - Ability to work effectively under pressure and time constraints - Strong written and verbal communication skills, ability to interface with Senior Executives - Confidentiality-ability to handle sensitive information and maintenance of confidentiality - Interpersonal Skills: The ability to build rapport and work effectively with others is vital. - Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams) - Concur or similar experience processing travel and expenses We need to keep each bullet as
    • . Note some items have commas; keep as is. Then Desired Qualifications heading (maybe Qualifications). List: - Working knowledge of global operations, payment channels, and financial processes - Knowledge of Bank of America systems including: Workday, Ariba, TechDirect, Flagscape, ACR, ARM, etc We could keep as two
    • . Then Skills heading list: - Administrative Services - Attention to Detail - Customer and Client Focus - Planning - Prioritization - Adaptability - Collaboration - Event Planning - Office Administration - Problem Solving - Facilities Management - Oral Communications - Recording/Organizing Information - Research - Written Communications We need to keep each as
    • . Then Schedule heading: we have Shift: 1st shift (United States of America) Hours Per Week: 40. Could be a

      with that info. We should not include Benefits or Pay. Now ensure we don't repeat any content inadvertently. We need to output only HTML fragment. Let's craft:

      About the role

      At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

      Job Description: This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

      Line of Business: The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.

      Responsibilities

      • Communicates with executives and line management to gather and convey relevant information
      • Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
      • Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
      • Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
      • Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
      • Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

      Requirements

      • Minimum of 3 years of experience providing administrative support at the senior management level
      • Significant time management, multi-tasking and prioritization skills
      • Highly organized, Proficient in time management, with strong attention to detail
      • Ability to work effectively under pressure and time constraints
      • Strong written and verbal communication skills, ability to interface with Senior Executives
      • Confidentiality-ability to handle sensitive information and maintenance of confidentiality
      • Interpersonal Skills: The ability to build rapport and work effectively with others is vital.
      • Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams)
      • Concur or similar experience processing travel and expenses

      Qualifications

      • Working knowledge of global operations, payment channels, and financial processes
      • Knowledge of Bank of America systems including: Workday, Ariba, TechDirect, Flagscape, ACR, ARM, etc

      Skills

      • Administrative Services
      • Attention to Detail
      • Customer and Client Focus
      • Planning
      • Prioritization
      • Adaptability
      • Collaboration
      • Event Planning
      • Office Administration
      • Problem Solving
      • Facilities Management
      • Oral Communications
      • Recording/Organizing Information
      • Research
      • Written Communications

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