Administrative Assistant II
City of Pittsfield · Pittsfield, MA · 4 days ago
On-siteAdministrative$25.85/hrFull-time
Responsibilities
- Acts as liaison to other City departments, agencies, stakeholders, etc.
- Captures and distributes messages to all staff; drafts and distributes internal and external communications.
- Aids in and supports all Senior Center programs, including the Supportive Day Program when needed.
- Keeps accurate records of employee accruals (vacation, sick, etc.).
- Provides information and referrals to clients, assists members of the public both in person and on the phone; manages inquiries about center programs, services, and upcoming events.
- Captures and schedules agency volunteers; coordinates and schedules appointments for clients.
- Creates and submits monthly reports to the Regional Transit Authority.
- Captures and coordinates transportation with drivers in a cooperative manner; monitors CDL compliance for drivers, and performs the role of dispatcher for all transportation needs.
- Aids in the input of “Friends” financial information; creates financial and other relevant reports as needed.
- Performs other similar/related duties as assigned or required.
Qualifications
- High school diploma or equivalent.
- Two years of relevant full-time or equivalent part-time proven experience as an administrative assistant or similar role, working in a professional business setting.
- Thorough knowledge of the principles and techniques of office and administrative management, including office practices and knowledge of bookkeeping methods and principles.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Ability to develop effective office work procedures.
- Ability to understand and follow complex oral & written instructions.
- Ability to exercise judgment and discretion in applying and interpreting departmental policies and procedures.
- Ability to maintain professional working relationships with other employees and departments within the City.
- Strong communication skills to work effectively with a diverse population including employees, senior citizens, and other visitors to the Senior Center; exhibits empathy, patience, and compassion when working with seniors.
Working Conditions
- Interacts and communicates frequently with the public, government officials, other staff members and boards, and/or third parties transacting business with the City.
Physical Requirements
- Operates standard office equipment including computers and keyboards, at efficient speed; and move throughout the municipal building which may include flights of stairs.
- Lifts/moves objects weighing up to 10-20 pounds.
Hours
Monday – Friday, 35 hours per week.
8:00am – 3:30pm.
Salary
$25.85 per hour Annual increases up to $35.78 per hour.