Administrative Assistant I - II

About the role

The Administrative Assistant I - II position supports the administrative needs of the department. This role will be responsible for providing clerical support, managing files, and assisting with various projects.

Responsibilities

• Plan and layout work details.
• Create and maintain files, records, reports, maps, charts, etc.
• Operate standard office equipment.
• Communicate effectively and maintain professionalism during stressful conditions when dealing with internal and external customers.
• Create and assist with special projects including but not limited to sensitive and confidential data.
• Provide support for outage restorations during scheduled and non-scheduled hours as required.
• Learn company’s policies, procedures and responsibilities of department to which assigned.
• Train personnel regarding departmental functions and policies.
• Use independent decision-making.
• Check the work of others.

Requirements

• High school diploma or equivalent required.
• General knowledge of clerical work and familiarity with all phases of work.
• Some knowledge of utility operations practices and regulations.
• Good verbal and written communication skills.
• Proficient in use of company computer programs and terminal applications.
• Good analytical skills.
• Ability to work under stressful conditions.
• Knowledge of company organizational operations to which assigned.
• Qualify for vehicle operator’s license.

Special Qualifications

• Work under minimal supervision.
• Ability to operate standard office equipment.
• Communicate effectively and maintain professionalism during stressful conditions when dealing with internal and external customers.
• Create and assist with special projects including but not limited to sensitive and confidential data.
• Provide support for outage restorations during scheduled and non-scheduled hours as required.
• Learn company’s policies, procedures and responsibilities of department to which assigned.
• Train personnel regarding departmental functions and policies.
• Use independent decision-making.
• Check the work of others.

Physical Qualifications

• Must be willing and able to perform the essential functions of the position, with or without reasonable accommodation.

Personal Qualifications

• Be energetic and alert.
• Be willing and able to work under unusual surroundings, as well as the normal working conditions pertaining to this job.
• Be willing and able to receive and execute orders and instructions in such a manner as to inspire respect of associates.
• Be neat, clean and orderly in work and person.
• Be willing and able to attend and take part in safety meetings.
• Have temperament suited to work of a routine and confining nature and be willing and able to work in harmony with other employees.
• Understand importance of always rendering and maintaining first class, courteous service to all customers.
• Understand the importance of treating as confidential certain items handled, and have ability to recognize such items.
• Must possess good judgment and have the desire to work with people. Must be alert, aggressive, tactful, resourceful, cooperative, and demonstrate initiative for coordinating department in absence of management.

Company Testing

Successful completion of the EEI SASS test is required. Candidates selected to take the SASS Test will be invited via email. If you are SASS Recommended, please note it on your resume. This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing.

Additional Responsibilities

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.