Administrative Assistant I

About the role

The Administrative Assistant I position is located in Litchfield Park, AZ. You’ll be excited about this opportunity because you will...

Responsibilities

• Track product in the shop, providing timely updates to the customer service team of item's status and completion.
• Conduct other order research as needed, composing replies to all department inquiries.
• Process items that are returned to the hub and disposition to outlet, scrap, or RTS.
• Maintain accurate logs, tracking product that has been returned and product that is pending return.
• Create outlet shipments, ensuring all items loaded meet the Chip and Dent standard.
• Collaborate with outlet stores to resolve any discrepancies.
• Determine root cause for return and process claims.
• Coach and cross-train on daily functions to help strengthen team knowledge and awareness of proper processing of daily transactions.
• Keep work area safe, organized, and clean according to general warehousing practices and OSHA requirements.
• Other duties as assigned.

Requirements

• High School Diploma or Equivalent
• At least 1 year of warehouse experience
• This is an onsite and in office role
• At least 2 years of experience with MS Suite: Outlook, Word, Excel
• At least 1 year of experience working with WMOS, Oproto, and YardView
• Strong communication and organizational skills to completing daily workload/projects in a timely manner
• Willing to cross train other job functions as needed to support company goals
• Acquire/demonstrate WSI product knowledge for all brands

Qualifications

• Bilingual is a plus (English/Spanish)

Physical Requirements

• Able to bend, reach, and squat throughout the day

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance