Administrative Assistant I

About the role

The Admin Assistant performs routine clerical and administrative support while learning department procedures, systems, and workflows. Under guidance, this position answers phones, greets visitors, maintains office supplies, completes data entry, and assists with accounts receivable, purchasing, logistics, ERP entries, and service orders.

Responsibilities

• Answers phones, greets visitors, and assists with maintaining office supplies and equipment according to established procedures.
• Assists with routine accounts receivable processing and past-due invoice tracking under guidance.
• Processes incoming invoices and escalates billing questions or discrepancies for review.
• Assists with purchasing, receiving, and maintaining inventory for stock items using established procedures.
• Provides routine support for inbound and outbound shipments as directed.
• Learns and provides backup support for job entry, job creation, and BOM entry in the ERP system with guidance.
• Completes routine data entry for management reports and production use; work is reviewed for accuracy.
• Assists with service orders and escalates questions or exceptions appropriately.

Requirements

The work environment characteristics described here are