Administrative Assistant I

About the role

Provides administrative support within Departmental and Macon-Bibb County procedures and guidelines.

Responsibilities

• Assists in all forms of clerical and receptionist duties.
• Composes letters, reports, notices, and inter-office memorandums.
• Creates Service Requests for Code Enforcement from See-Click-Fix complaints.
• Assists citizens and customers in interpreting departmental policies.
• Receives public complaints with service problems and initiates referrals.
• Answers phone for department and directs callers to correct division.
• Provides superior customer service.
• Receives and logs incoming mail for all divisions.
• Registers and deregisters Vacant and Foreclosed Property.
• Processes Re-Inspection fees for Code Enforcement.
• Maintains Department files.
• Maintains office equipment.
• Maintains inventory of supplies.
• Prepares a variety of reports.
• Completes special projects and performs miscellaneous duties as required.

Requirements

• High School Diploma or GED equivalent.
• Four (4) years of administrative support or experience working in an office environment; or any equivalent combination of education and experience.
• Must pass the ADVANCED level of the Macon-Bibb County skills test.
• Must be able to type 35 wpm.
• Possession of a valid Georgia Motor Vehicle Operator's License.

Skills

• Knowledge of the principles and practices of local government administration.
• Knowledge and proficiency of personal computers, word processing and database programs, including the Microsoft Office Suite, internet, and e-mail services.
• Ability to write clear and concise reports, memoranda, and letters.
• Ability to accomplish assigned administrative tasks with a minimum of supervision and with only general direction.
• Ability to meet the public and to discuss problems and complaints tactfully, courteously, and effectively.
• Ability to use discretion and to maintain appropriate confidentiality and security of private or confidential information.
• Ability to maintain effective working relationships with other employees, elected officials, private organizations, and the general public.

Benefits

• Medical, Dental, and Vision plans
• Prescription coverage
• Discounted Fitness centers
• Deferred Compensation Plan
• Flexible Spending Account(s)
• Employee Assistance Program
• Annual/Sick Leave
• Group Life Insurance
• 401-A Retirement Contribution Plan - Matches up to 5%