Administrative Assistant - Front Desk
About the role
At Royal Electric Company we provide expert electrical design, construction, and service with builders, contractors and facility owners who value relationships, trust, expertise, and a commitment to each other towards achieving exceptional results. We believe in transforming the culture of construction, creating a space where everyone feels they belong. We are proud to support initiatives like "Breaking Barriers," showcasing the incredible contributions of women in our industry. These values support our core purpose; to build great relationships, one project at a time! We believe in taking care of our team. From comprehensive wellness programs to continuous learning opportunities, we invest in your growth and well-being. One Royal Culture Short Story We have a current opening for an Administrative Assistant at our corporate office in Dallas, TX.
Responsibilities
- Answer phones and transfer callers to the appropriate Royal employee
- Greet visitors and direct them to the correct personnel while following safety protocol
- Date stamp all general correspondence and distribute mail to appropriate employees
- Prepare outgoing packages for UPS, FedEx, etc.
- Assist with calling for pick up or tracking packages as needed
- Maintain an adequate inventory of office and shipping supplies (shipping materials for FedEx, printer ink, pens, markers, highlighters, notepads, printer paper, post-its)
- Keep the lobby and office supply closet organized and clean
- Follow the Front Desk Checklist to complete at the beginning and end of each day
- Assist in coordination and notification for interview arrivals
- Initial point of contact for in-office onboarding support; desk set-up; orientation training presentation, logistics support, etc
- Securely maintain electronic devices (fully charged) to be used for onboarding
- Securely maintain drug testing supplies
- Coordinate maintenance and repair needs with the property manager, submitting work orders as required and ensuring timely resolution of all issues
- Prepare conference rooms for meetings and ensure they are kept tidy and stocked with water, pens, tissue, etc
- Ensure copy machines are stocked with paper and toner. Make calls for service if needed
- Manage supplies and snacks for all offices, job site trailers, and yard
- Re-stock break rooms with supplies
- Ensure areas are clean and coffee pots are emptied at the end of the day
- Order and facilitate lunch for team trainings, meetings. Ensure clean up after lunch is complete
- Maintain vendor, mail distribution and call flow charts are updated every 3 months
- Communicate and distribute updates to daily job bid list to Front Desk Coverage team
- Complete misc. projects as assigned
Requirements
- 3+ years of experience working as a receptionist or front desk administrator
- Experience working in the construction industry is preferred
- Must wear proper PPE while on jobsites
- Must comply with all safety standards and procedures
- Sit, stand, and walk during the duration of the workday
- Will lift, carry, push, pull, kneel, crouch, and reach
Skills
- Excellent written and verbal communication skills with a focus on customer service
- Ability to multi-task and demonstrate time management in a fast-paced environment
- Ability to problem-solving skills and escalate questions and concerns when needed
- Must be detail-orientated, well organized, and able to meet deadlines
- Bilingual/Spanish speaking a plus
Benefits
- Competitive wages plus benefits and 401(k)
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Free Food & Snacks