Administrative Assistant Float

Essential Job Functions

• Provide float coverage for various physician offices
• Schedule patient follow up appointments when necessary
• Schedule tests, referrals, and surgeries
• Provide float coverage for front desk reception and secretarial duties
• Answer and return phone calls; communicate with insurance companies
• Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education.
• Register patients and update patient demographics
• Affirm that all appropriate paperwork is completed prior to scheduling procedure
• Affirm correct codes and patient information is provided to OR booking offices
• Affirmatively coordinate number and length of cases booked per OR session
• Affirmatively assist in scheduling patients, check patient’s insurance benefits and collect co-payments
• Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source
• Answer and triage patient phone calls

Requirements

• High School education or equivalent
• Prior medical experience preferred
• Must be able to travel to all UOI sites
• Good computer skills including Microsoft office and outlook
• Efficiently assist in the coordination of a busy office, including use of email, document scanning, and word processing
• Affirmative professional, pleasant, cheerful, and enthusiastic demeanor
• Affirmative pay attention to detail
• Affirmative excellent interpersonal skills including telephone etiquette
• Motivated individual with a team approach
• Must be able to travel to all sites if/when necessary