Administrative Assistant - Family Care

Wythe County Community Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Administrative Assistant joining our team, you're embracing a vital mission dedicated to making communities healthier.

About the role

Our clinic is made up of a collaborative team of providers and healthcare professionals committed to delivering excellent patient care. We support one another in a fast-paced environment while maintaining a strong focus on quality, efficiency, and patient satisfaction.

Responsibilities

• Provides administrative support to clinic operations, including scheduling and patient flow.
• Greets, screens, and directs visitors and calls; manages switchboard communications.
• Maintains files, office equipment, and supplies; performs basic housekeeping tasks.
• Prepares and updates daily schedules and superbills.
• Registers patients, inputs data into EMR, and verifies prior visit history.
• Captures charges using CPT, ICD-10, and HCPCS codes; follows revenue cycle best practices.
• Addresses billing errors as directed by billing staff.

Requirements

• High school diploma or equivalent (may be substituted by three years of directly related experience).
• Knowledge of physiology, anatomy, neurology and medical terminology preferred.
• Significant working knowledge of computers, telephones, copier and fax machines.
• Experience with electronic medical records is strongly preferred.

Benefits

In addition to your base compensation, this position also offers comprehensive benefits:

• Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Pay

Hourly range: $14.41-$17.79

Schedule

Full Time Weekdays - Family Care Location: Wythe Physician Practices

About the organization

Wythe County Community Hospital (WCCH) is a 100-bed acute care hospital that has been offering exceptional care to the Wythe County community for over 53 years. We are proud to be recognized by Joint Commissions Gold Seal of Approval, Leapfrog Safety Grade A and a National Quality Leader by LifePoint Health.