Administrative Assistant - Clinical Home Health

SummitWest Care is a mission-driven, non-profit home health agency serving Mesa County.

About the role

We are seeking a Clinical Administrative Assistant to help keep our clinical operations running smoothly through EMR workflows, scheduling support, audits, intake coordination, insurance-related tasks, and administrative follow-through. This position is ideal for someone who enjoys variety in their day, takes pride in staying organized, and finds fulfillment in supporting the behind-the-scenes work that helps patients receive the care they need.

Responsibilities

• Complete workflow tasks in Homecare Homebase (HCHB) including audits, follow-ups, and document review
• Assist with clinical processes including:
  • Visits audits
  • Pre-billing support
  • EVV workflows
  • Recertification and discharge tracking
• Maintain accurate patient records and ensure documentation is complete
• Support compliance and quality assurance efforts through routine reviews
• Provide backup support for scheduling and intake
• Assist with visit tracking and updates using internal systems and spreadsheets
• Help ensure visit documentation is complete and ready for billing
• Assist with insurance-related administrative workflows
• Support the authorization tracking, verification, and follow-up
• Communicate with team to ensure services are authorized and can begin
• Answer and triage incoming calls
• Communicate professionally with clinicians, office staff, patients, and providers
• Scan, attach, and manage orders within patient charts
• Assist with data entry, record maintenance, and other administrative projects as assigned

Requirements

• Experience in administrative, office, healthcare support, or customer service
• Strong organizational skills and attention to detail
• Ability to manage competing priorities and remain accurate
• Reliable follow-through and sense of accountability
• Professional communication across teams and departments
• Positive attitude, adaptability, and willingness to learn new systems and processes

Benefits

• Generous PTO
• Medical, dental, and vision insurance
• Supplemental insurance options
• 401(k) with employer match
• Employee Assistance Program
• Structured onboarding and ongoing support

Pay

$19.00-$25.00/hour (DOE)

Schedule

Monday-Friday, 8:00am-5:00pm