Administrative Assistant - Boulder

This position is for our Boulder Clinic location: 5330 Manhattan Cir Ste H Boulder Job Type: Full-time Shift: Monday - Friday 6:00 am to 2:30 pm Saturday rotation 7am - 9:00 am Starting pay $19.29/hr. raise at successful completion of 90-day probationary period. Denver Recovery Group (DRG) is seeking a detail-oriented and compassionate Administrative Assistant to support the daily operations of a busy outpatient treatment clinic. This is a computer-focused position that plays a critical role in patient experience, clinic efficiency, and compliance. The ideal candidate demonstrates professionalism, strong technical skills, discretion, and a commitment to helping others. Position Overview This role requires proficiency across multiple databases, including Electronic Medical Records (EMR), Central Registry, and Medical Billing systems, as well as intermediate to expert knowledge of Google Workspace. Accuracy, confidentiality, customer service, and teamwork are essential to success in this position. DRG employees are classified as essential personnel and must have reliable personal transportation. Responsibilities Include, But Are Not Limited To Answering and routing phone calls professionally Responding to phone and in-person inquiries regarding intake and transfer procedures Ensuring effective communication among clinic departments Checking in patients and facilitating the patient intake process Collecting patient fees and accurately entering transactions into Methasoft Maintaining appropriate professional boundaries with all patients Protecting confidentiality of sensitive data and patient identities Delivering medication to patients unable to access the clinic in person, in accordance with clinic policies and procedures Ensuring a safe environment for both employees and patients Maintaining adequate inventory of supplies and equipment Daily restocking of clinic areas Maintaining office equipment and scheduling repairs as needed Designing, organizing, and maintaining up-to-date filing systems Making copies and performing general administrative support tasks Participating in management-led meetings related to policies and strategic development Staying current on industry standards through continuing education, workshops, and front-office best practices Performing other duties as assigned Physical Requirements Occasional light physical work, including exerting or lifting up to 20 pounds Preferred Qualifications At least one year of recovery from substance use is preferred Experience working in healthcare, behavioral health, or substance use treatment settings is a plus We Are Looking For Someone Who Works well in a team-oriented environment Has strong verbal and written communication skills Is organized, reliable, and detail-oriented Demonstrates professionalism and empathy Has a genuine desire to help others Benefits Retirement fund Health insurance Accrued paid time off (PTO) Accrued sick time 11 paid holidays per year ___________ A drug test will be required as part of the pre-employment screening process after a conditional offer of employment has been made to the final candidate for this position.Employment offers are contingent upon satisfactory completion of the required screening. Denver Recovery Group reserves the right to rescind an employment offer if a candidate does not successfully complete or pass any required pre-employment screening. ___________ The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed. This is a "Fair Chance" job (the employer follows Fair Chance hiring practices when performing background checks). Denver Recovery Group is an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.