Administrative Assistant - Billing Department

Key Responsibilities

• Monitor the billing shared inbox and promptly respond to inquiries while directing emails to the appropriate team members to ensure timely resolution of issues.
• Collaborate closely with team members to ensure smooth workflow and effective communication within the department.
• Prepare, proofread and format billing and collection reports, documents, and correspondence to ensure clarity, accuracy and adherence to firm standards.
• Maintain and organize both physical and electronic files for the billing and collections team.
• Schedule and coordinate meetings, appointments, and conferences, take minutes, and ensure timely follow-up on action items to support team initiatives.
• Provide general administrative support to the billing and collections team, including coordinating travel arrangements, processing invoices, and handling other tasks as requested.
• Gain knowledge of Aderant, billing and e-billing processes and procedures to provide PTO coverage for team assignments as needed and within capabilities learned.
• Accurately enter and update billing-related data in relevant systems, maintaining data integrity and supporting efficient billing operations.
• Regularly update ARCS as required by established procedures to ensure accurate and up-to-date records.
• Participate in month-end close activities to assist the team in meeting deadlines.

Job Requirements

• A high school diploma or equivalent is required.
• Minimum 2 years of previous office experience.
• Proficiency in Microsoft Office products including Outlook, Word, Excel and knowledge of Internet usage and other technology to appropriately assist attorneys.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Ability to handle sensitive information with confidentiality.
• Attention to detail and accuracy.
• Strong interpersonal skills and the ability to work effectively with diverse teams.
• Ability to speak effectively with attorneys, legal practice assistants and other administrative business professionals in organization.