Administrative Assistant

Responsibilities

• Coordinate recruitment activities, onboarding, billing, internal communications, record management, and various organizational functions.
• Proactively greet visitors, answer phone calls, and direct inquiries.
• Serve as the first point of contact by managing client appointments, verifying insurance eligibility, collecting payments, and assisting with intake paperwork.
• Support the recruitment process by scheduling interviews, maintaining applicant records, and assisting with the hiring process.
• Assist with employee onboarding by preparing new-hire materials, maintaining personnel files, and ensuring required employment documentation is complete.
• Maintain HR records, prepare reports, and manage administrative tasks such as filing, scanning, and distributing internal communications.
• Manage office supplies, operate office equipment, and coordinate employee engagement activities.
• Ensure the cleanliness and organization of the reception area and maintain office security.
• Collaborate with all departments and provide administrative support to leadership as needed.

Qualifications

• High school diploma or GED required; Associate's degree in Business Administration, Human Resources, Office Administration, or a related field preferred.
• Two (2) years of administrative, office support, customer service, or related experience required; experience in healthcare, behavioral health, Human Resources, insurance verification, or medical billing preferred.
• Strong organizational, interpersonal, verbal, and written communication skills, and proficiency in Microsoft Office Suite.
• Ability to prioritize multiple responsibilities, maintain confidentiality, and demonstrate professionalism, accuracy, and attention to detail.
• Experience with electronic health records (EHR), HRIS, or other database systems is preferred.