Administrative Assistant

Responsibilities

• Receive and screen all incoming referral calls for the TLC program.
• Coordinate and track referrals from providers, community agencies.
• Assist with assigning cases to clinicians and ensuring a smooth coordination.
• Enter referral information in the Electric Health Record.
• Maintain referral databases and provide statistical data to supervisors and grantors.
• Auxiliary with day-to-day operations of the TLC program: creating training and policy binders and files, article binders, and ordering supplies and materials.
• Auxiliary with grant requirements and duties.
• Regularly attend team meetings and take minutes, coordinate meetings, coordinate requests on behalf of the clients.
• Manage requests for records and documentation from outside agencies.
• Maintain records to conform to agency policies and procedures and to regulatory agencies directives.
• Auxiliary with special projects or ad-hoc tasks and run reports.
• Copying, filing, reporting and maintaining records.

Requirements

• Associates degree or 5 years of experience as an Administrative Assistant.
• Excellent organizational skills and detailed oriented.
• Exceptional customer services abilities.
• Excellent computer skills, including Microsoft Excel and Word.
• Strong writing skills with ability to compose and edit correspondence.
• Ability to comprehend and handle the varied activities of a large and diversified Agency.
• Strong interpersonal skills with the ability to establish and maintain effective working relationships and to relate well with supervisors, program officials, employees and community partners.
• Good knowledge of community resources and their use.
• Ability to communicate effectively in English, both orally and in writing.
• Bi-lingual skills a plus.

Benefits

• Generous paid time off
• Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)
• 403(b) Plan and an Agency-Paid Pension Plan
• Ongoing Professional Development and Training
• Employee Assistance Program
• Tuition, day-care, and personal emergency reimbursements
• Disability and life insurance
• Staff appreciation events and employee mental health and wellness initiatives