Administrative Assistant

About the Role

The Town of Shrewsbury is seeking an energetic, detail-oriented Administrative Assistant to support the Recreation Department. This role is central to achieving our strategic goal of building a thriving and prosperous community through top-tier recreation, cultural experiences, and local connections. The position offers variety, problem-solving opportunities, and a chance to be the friendly face behind beloved town events.

Responsibilities

• Serve as the primary administrative point of contact, providing front-line public assistance.
• Issue facility and field permits, manage program registrations, and maintain key usage schedules.
• Handle accounts payable, process bi-weekly payroll, manage purchasing cards, issue invoices, deposit receipts, and reconcile accounts with the Finance Department.
• Design program visual materials, update the Town website and social media, coordinate seasonal guides, and manage public notices.
• Assist with bid procurement documents, compile public notices, and provide administrative support to Town boards and commissions (including agenda preparation and minute-taking).
• Maintain departmental databases, generate usage and sales reports, and assist with special events or facility operations as needed.

Qualifications

• Associate’s degree in Business Administration or a related field and 3 years of administrative experience, including hands-on bookkeeping and payroll management, or an equivalent combination of education and experience.
• Prior experience working in a municipal or local government setting is preferred.

Skills

• Strong organization, record-keeping, and confidential file management skills.
• Proficiency in Microsoft Office, Google Suite, and Canva; experience with Munis and recreation software is a plus.
• Ability to maintain accurate financial records and draft clear, professional written communications.
• Knowledge of town government, municipal procedures, and public works rules and regulations.
• Exceptional customer service skills, with the ability to interact tactfully with the public, municipal departments, and government bodies.
• Ability to work independently, manage competing priorities, and apply strong analytical skills to resolve daily operational tasks.

Schedule

Standard work hours are Monday, Wednesday, and Thursday from 8:00 AM to 4:30 PM; Tuesday from 8:00 AM to 6:30 PM; and Friday from 8:00 AM to 12:00 PM. The position also requires attendance at monthly evening meetings as needed.

Benefits

• Comprehensive health insurance.
• Public pension system.
• Generous paid time off.
• Professional development opportunities.
• Extensive Employee Assistance Program.
• Paid Family & Medical Leave.

Location: 835 Main Street, Shrewsbury, MA 01545
Weekly Hours: 37.5 Hours/Week
Hiring Range: $56,341.49 to $59,790.04 Annually (DOQ)