Administrative Assistant

About the role

Looking for a role where your organizational skills and bilingual communication abilities can make a real impact? We are seeking a Bilingual Administrative Assistant to join our Springfield team during an exciting period of growth and transition.

Responsibilities

• Welcome families by phone and assist with questions about organization’s services
• Guide parents through the enrollment process with professionalism and compassion
• Schedule appointments, meetings, and intake sessions
• Prepare enrollment packets, mailings, and program communications
• Maintain accurate records and data in internal systems
• Support outreach and recruitment efforts by connecting with prospective families
• Partner with program and administrative staff to keep daily operations running efficiently
• Handle confidential information with care and professionalism

Requirements

• Bilingual (required)
• Previous administrative or office support experience preferred
• Strong communication and customer service skills
• Comfortable with Microsoft Office, data entry, and scheduling systems
• Organized, detail-oriented, and able to multitask in a busy environment
• Experience in education, healthcare, or human services is a plus

Qualifications

• Not specified

Skills

• Bilingual
• Administrative or office support experience
• Communication and customer service skills
• Microsoft Office proficiency
• Data entry and scheduling systems
• Organization and detail orientation
• Confidentiality handling
• Experience in education, healthcare, or human services

Benefits

• Not specified

Pay

$20.00 - $23.00/hr

Schedule

Monday–Friday, 9:00 AM–5:00 PM