Administrative Assistant

About Us

The Indigo Road Hospitality Group (IRHG) is a family where hospitality is more than a job—it's a lifestyle and an exciting journey. Founded in 2009 by Steve Palmer, we prioritize our people, fostering an environment where you come first. With internal growth opportunities across 30+ locations, we’re on a mission to change the hospitality industry forever.

Responsibilities

• Provide administrative support, including preparing paperwork (forms, reports, and schedules) and anticipating operational needs and supplies.
• Answer and direct phone calls, responding to all guest inquiries within 24 hours, and organize/schedule meetings and appointments.
• Input and organize invoices daily to keep the kitchen informed of their budget.
• Aid servers, hosts, and expos in updating menus for accuracy, along with general housekeeping tasks.
• Maintain POS system accuracy by updating price changes and menu updates.
• Collect new hire information, communicate changes to the Indigo Road Home Office, and add new hires to the POS system.

Requirements

• At least 1 year of experience in hotels, restaurants, events, or hospitality.
• Knowledge of office management systems, procedures, and proficiency in MS Office.
• Ability to communicate effectively with managers, employees, and guests.
• Flexible schedule to work days, nights, weekends, and holidays.
• Moderate standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting.

Benefits

• Competitive base pay and PTO benefits after 90 days for full-time employees.
• Comprehensive health insurance coverage, including medical, dental, and vision.
• Access to a 401K plan with a 50% match on your first 6% investment, plus Roth options.
• Zero-interest housing loan program to help achieve home ownership.
• Employee discounts at 15+ restaurant concepts and boutique hotels.
• 4 weeks of PTO for maternity/paternity leave.