Administrative Assistant

Description

Service - At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.

Essential Functions

• Answers telephone and gives information to callers or routes calls to the appropriate person and places outgoing calls for the business.
• Greets and escorts all visitors and their guests.
• Performs all accounting (AP/AR), inventory, and account reconciliation for the business.
• Updates Timekeeping system as employees fill out missed punch log.
• Prepares daily deposit reports and reconciliations.
• Processes and codes all business invoices for payment.
• Researches invoices and resolve any issues or discrepancies.
• Receives and records payments from client families.
• Schedules appointments for the business.
• Composes and types correspondence as needed.
• Compiles and reports on statistical data as required by the business.
• Inputs data into operating system accurately, completely, and timely.
• Serves as business timekeeper and maintains local employee files.
• Covers and maintains office supplies and equipment.
• Serves as a backup in other administrative functions as needs dictate.
• Completes assigned responsibilities and tasks without needing additional assistance, excessive supervision, or extended scheduling.
• Special projects and other duties as assigned.

Competencies

• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Customer Service Orientation.
• Time Management.

Required Education, Experience, Certifications and Licensure

• A high school diploma or equivalent combination of education and experience preferred.
• A minimum of two years administrative or general accounting experience or demonstrated knowledge, skills, and abilities required to perform all job tasks.
• A valid state issued driver’s license in good standing and acceptable driving record.

Additional Eligibility Qualifications

• Ability to read, write, and speak English fluently. Bilingual is a plus.
• A high degree of overall computer proficiency.
• A high degree of proficiency in local and virtual data management tools (Internet, Dropbox, Microsoft file management structure).
• A high level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Proficiency with multi-line phone systems and general office equipment.
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
• The ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• The ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
• The ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgment.
• An attention to detail and follow-through.