Administrative Assistant

About Us

Signature HealthCARE of Fentress County is a 140-bed skilled nursing facility offering superior Clinical, Rehabilitation, and Quality of Life programs. Our therapy department provides in-house physical, occupational, speech, and restorative therapy services. As a family-based organization, we aim to revolutionize healthcare through resident-centered services, personalized spirituality, and quality-of-life initiatives.

Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. We are committed to advancing person-directed care and quality outcomes, with many facilities receiving high performance ratings and accreditations. Recognized by national outlets such as U.S. News & World Report, we foster compassionate care environments and are an employer of choice in the healthcare industry.

About the role

Our Administrative Assistants make a difference by providing general office support, including a wide variety of clerical activities and tasks. They handle incoming telephone calls, assist with ordering and maintaining office supplies, and support special administrative projects.

Responsibilities

• Operate telephone switchboard to answer, screen, and forward calls, providing information and taking messages.
• Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations.
• Provide administrative support to the Operations Department and Senior Executives.
• Assist with handling daily special projects by providing administrative support to various departments, as requested.
• Act as a liaison between departments while working on multiple projects and maintain timelines for project deadlines.

Requirements

• High school diploma or GED required or equivalent related work experience.
• Minimum of one (1) year of administrative support experience; healthcare experience recommended, but not required.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate, and simultaneously maintain multiple projects with a high level of quality and productivity.
• Strong analytical and problem-solving skills.

Benefits

• Medical, Dental & Vision Coverage
• First Stop Health Virtual Healthcare
• 401(k) & Roth 401(k)
• Company-Paid & Voluntary Life Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO) & Holiday Incentive Pay
• Tuition Reimbursement & Tuition Discounts with Select Universities
• Student Debt Assistance (eligible SNF RNs & LPNs)
• Uniform Allowance
• Partner Perks Discount Program
• Perfect Attendance Program
• Pay Advance & Next Day Pay
• Employee Assistance Program (EAP)
• Support Beyond Benefits with VitalLink and the Signature Inspire Foundation

Culture

At Signature HealthCARE, our team members are empowered—not just encouraged—to use their talents and abilities to solve problems. Our culture is built on three pillars: Learning, Spirituality, and Intra-preneurship. Each pillar has dedicated initiatives that strengthen our culture and create opportunities for growth.