Administrative Assistant

About the role

Our associates celebrate lives. We celebrate our associates. Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems.

Responsibilities

• Schedules meetings
• Makes travel arrangements
• Plans events
• Completes management expense reports
• Responds to inquiries in writing and or verbally
• Pulls monthly reports
• Enters contract details into information system and maintains other related documents
• Orders and checks memorial to ensure accuracy
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions
• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
• Schedules call-in appointments for Sales
• Files and maintains customer information
• Maintains office and facility supplies as well as fax machines, copiers and network printers
• Prepares daily schedules
• Administers HR processes including new hire paperwork, background checks and bonus processing
• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
• Trains others on policies, procedures and new company initiatives
• Maintains a friendly attitude offering assistance and guidance to all persons entering the location

Requirements

• Education: High school diploma or equivalent
• Experience: 3 years of experience working in a customer-focused and fast-paced professional environment
• Knowledge, Skills and Abilities:
  • Advanced computer, internet and word processing skills (typing minimum of 40–60 wpm)
  • Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
  • Ability to handle confidential and sensitive information with discretion
  • Effective communication skills, both orally and in writing
  • High level of compassion and integrity
  • Ability to follow instructions and work with minimal supervision

Location: Amarillo, TX (Postal Code 79118). Category: Administration and Clerical.