Administrative Assistant

About the role

Make an Impact Beyond the Front Desk Riverbend Community Mental Health is seeking a highly organized, dependable, and service-focused Administrative Assistant to join our Administration Team. If you enjoy being the person who keeps things organized, helps others get what they need, and can confidently manage multiple priorities, this may be the opportunity for you. You’ll work closely with Finance, Human Resources, Training, Senior Leadership, and other Administrative teams, gaining broad exposure to the operations of a mission-driven behavioral health organization. This is more than a reception or clerical position. As an Administrative Assistant at Riverbend, you’ll be an important part of the infrastructure that keeps a complex behavioral health organization moving. From supporting new employees and clinical credentialing to assisting Finance, Training, Human Resources, and Senior Leadership, your work will touch many areas of the organization. If you are organized, resourceful, service-oriented, and looking for a role where every day brings something different, we’d love to hear from you.

Why Join Us? At Riverbend, administrative professionals play an important role in creating an organized, welcoming, and efficient environment for our employees, visitors, and the individuals and families we serve. Your work will directly support the teams providing essential behavioral health and community-based services throughout our region.

Responsibilities

• Provide professional reception and administrative support for Riverbend’s Administration Team.
• Support Finance, Human Resources, Training, and Clinical Credentialing with records, scheduling, onboarding, reporting, and other administrative needs.
• Coordinate office operations, including mail, supplies, building access, conference rooms, and agency materials.
• Maintain accurate employee, training, credentialing, and organizational records.
• Support the agency Intranet, staff communications, employee engagement activities, and special projects.
• Provide administrative support to Senior Leadership and Executive Assistants as needed.
• Help maintain a welcoming, organized, and professional workplace environment.

Requirements

• High School Diploma or equivalent is required; college degree preferred.
• Two (2) years of general office experience preferred.
• Experience with Microsoft Office, Word and PowerPoint is required.
• Excellent analytical, organizational, interpersonal, oral, and written communication skills with attention to detail is required.
• Healthcare experience preferred.
• Credentialing experience preferred.
• Strong technical skills are required.
• A valid driver’s license, personal vehicle, and auto insurance with minimum coverage of 100,00/300,00 are essential.

Skills

• Highly organized and detail-oriented, with strong follow-through.
• Professional, approachable, and service-focused, with excellent communication skills.
• Able to manage multiple priorities and stay on top of deadlines in a busy environment.
• Comfortable handling confidential information with discretion.
• Proficient with Microsoft Office and common administrative systems.
• A team player who can work independently and collaborate across departments.
• Flexible, dependable, and resourceful, with a willingness to jump in and help wherever needed.

Benefits

Competitive wages are $18.22 - $23.70 depending on level of education and experience.

• Choice of 3 Medical plans
• Prescriptions Benefits
• Health Reimbursement Account (HRA)
• Flex Spending Account (FSA)
• Doctor on Demand
• Harvard Pilgrim Well‑Being Program Benefits
• Choice of 2 Dental plans
• Vision Plan
• Short‑ and Long‑Term Disability, Life, and Supplemental Life Insurance Plans