Administrative Assistant

About the role

R&D Partners is seeking to hire an Administrative Assistant in Louisville, KY.

Responsibilities

• Track daily shipments end to end to ensure on time delivery performance; escalate risks and follow through to resolution.
• Source Proof of Delivery (POD) documents upon request and maintain organized, retrievable records.
• Retrieve packing slips upon request and verify shipment documentation accuracy.
• Document delivery issues (delays, shortages, damages, misroutes) with clear notes and evidence for timely resolution.
• Notify internal partners with reliable ETA updates and delivery status changes.

Qualifications

• Currently pursuing a Bachelor's degree (Supply Chain, Logistics, Operations, Business, Industrial Engineering, Public Health, or related).
• Strong attention to detail and process discipline; comfortable working with time sensitive tasks.
• Clear written and verbal communication—able to summarize issues and next steps for different audiences.
• Proficiency with Microsoft Excel (lookups, pivots, basic charts); familiarity with Smartsheet/Power BI is a plus.
• Collaborative mindset and willingness to learn pharma compliance basics (chain of custody, temperature control, documentation).

Benefits

• Medical insurance - PPO, HMO
• Dental & Vision insurance
• 401k plan
• Employee Assistance Program
• Long-term disability
• Weekly payroll
• Expense reimbursement
• Online timecard approval

Pay

$33,280 - $41,600 (Dependent on Experience)