Administrative Assistant

Key Responsibilities

• Perform Patient Appointment Reconciliations (PA Recs) to ensure accuracy and completion of scheduled services
• Complete Technician Work Order Reconciliations (TWO) to validate that all technician jobs are properly documented and closed
• Regularly review Technician and Respiratory Therapist job records to confirm:
• Services were completed as scheduled
• Required documentation is accurate and complete
• All billable items are captured correctly
• Ensure validated information flows accurately into billing systems for timely invoice generation

Data Management & Salesforce Administration

• Maintain and update records in Salesforce to ensure data accuracy and integrity
• Audit system data regularly to identify discrepancies and resolve issues
• Enter and update operational, service, and customer data as needed
• Support reporting needs by ensuring clean, reliable data inputs
• Train and support employees on proper data entry procedures within documentation systems to ensure accuracy, consistency, and compliance

Qualifications

• 2+ years of administrative or operations support experience (healthcare or technical environment preferred)
• Strong attention to detail and ability to audit and validate data accurately
• Experience working with CRM systems (Salesforce preferred)
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Strong organizational and problem-solving skills