Administrative Assistant

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off

Pay

$15.50 - $18.00/hour

Schedule

• Monday–Friday: 8:00 AM – 5:00 PM
• Saturdays: 8:00 AM – 1:00 PM
• Opportunity for overtime

Requirements

• Minimum of a high school diploma
• Must pass a background check
• Minimum 2 years of office experience, including answering phone calls and direct client interaction
• Basic understanding of business operations
• Proficiency in Microsoft Word, Excel, Outlook, and Zoom
• Comfortable using office technology (scanners, printers, copiers)
• Must have reliable transportation

• Bonus: Experience with QuickBooks, tax software, or familiarity with the tax industry

Skills

• Ability to multitask and stay organized
• Professional communication with clients and team members
• Respect for client privacy and adherence to confidentiality protocols

Responsibilities

• Handle phone calls, emails, and other basic office communications
• Maintain a clean and organized workspace, ensuring sensitive documents are secured daily
• Answer and manage phone calls for both Gillespie and Carlinville offices
• Schedule client appointments and manage the calendar
• Facilitate client appointments related to tax return preparation, document drop-offs, and pick-ups
• Learn the basics of tax return processing
• Support small business services during downtime to aid in tax preparation
• Train to manage client interactions, primarily with small business clients
• Organize and process incoming/outgoing client documents
• Ensure all documentation is scanned and uploaded into client software
• Assist with bookkeeping, payroll, and sales tax services
• Occasional travel to the Carlinville Office to work or check the mailbox