Administrative Assistant

About the role

IF YOU CAN'T, WE CAN! Founded in 1976, and based out of Alexandria, VA, Michael and Son Services, Inc. is the premier provider of Electrical, Plumbing, HVAC, and Restoration services in Maryland, Virginia, and the Carolinas. Do you have high standards for excellence and a desire to succeed? Are you looking for an employer who values diversity, high-quality service, and giving back to their community? If so, you've come to the right place, WE are looking for YOU! We're looking for an Administrative Assistant to help run our Wilmington office.

Benefits

• Competitive pay rate of $19-$23/hr, depending on experience
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Short term/Long term disability insurance
• Life insurance
• Matching 401(k) Retirement Savings Plan
• Referral bonus program (Earn up to $2,000)
• Employee discounts

Pay

Competitive pay rate of $19-$23/hr, depending on experience.

Responsibilities

• Answering and directing phone calls
• Routing and dispatching service calls to our technicians in the field
• Providing support to field technicians to ensure they have the necessary information and resources to effectively complete their duties
• Writing, editing, and proofreading correspondence and documents
• Interacting with customers to confirm service appointments, provide updates, and address any concerns
• Supporting the manager with data compilation reporting, Excel spreadsheets, and statistical information

Requirements

• Superior professional interpersonal relationship skills
• Strong customer service skills
• Excellent problem solving and decision making skills
• The ability to handle multiple tasks simultaneously and maintain composure under pressure while meeting deadlines
• A team player with a "can do" attitude
• Previous experience working as an administrative assistant in construction or the skilled trades a plus

Job ID: #MOF1026

Any job offer is contingent upon the results of a background check and drug test.