Administrative Assistant
Maryland Center for Legal Assistance (MCLA) expands access to justice by providing free, compassionate, innovative, and high-quality legal services. Through comprehensive legal advice, education, and collaboration with community partners, we empower all people, regardless of means or background, to navigate the civil legal system with confidence. MCLA, through a contract with the Maryland Judiciary, operates Court Help Centers throughout Maryland to provide in-person and remote legal advice to civil litigants via phone, chat, email, and video conference. The Help Centers deal with a wide range of civil legal matters, including landlord-tenant, consumer matters such as debt collection and credit card cases, child support, and criminal record expungements to remove barriers to obtaining housing, employment, and child custody.
Responsibilities
- Greet visitors and guide them through the intake process.
- Answer telephone calls and direct phone calls to relevant staff.
- Enter data accurately and efficiently.
- Order supplies.
- Maintain accurate, updated filing system for all matters in the Frederick County Help Center.
- Update online calendars.
- Coordinate submission of necessary human resources and information technology documents.
- Generate reports and other assignments as needed.
- Perform other duties as assigned by the supervisor.
Requirements
- Good time management and organizational skills.
- A professional and personable demeanor.
- Proficiency with technology, including data entry.
- Excellent written and oral communication abilities, including experience designing and making presentations.
- Well-versed in Microsoft Office and able to quickly grasp new technologies.
Qualifications
- High School or GED Equivalent
- 1-2 years of administrative experience in an office setting or law firm
Benefits
- Health, dental, and vision insurance
- Life insurance
- 401(k)-retirement plan
- 2 weeks paid time off
- Paid sick leave
- 14 annual paid holidays
Pay
$47,000 - $55,000