Administrative Assistant

About the role

The Administrative Assistant provides administrative and operational support for Property Management Office and functions as a frontline contact to external and internal customers, tenants and vendors.

Key Responsibilities

• Retrieves incoming calls in a professional manner and delivers high level of customer service as appropriate
• Dispatches and tracks routine work orders to maintenance staff or other responsible parties ensuring timely completion
• Codifies vendor/contractor services as appropriate to support daily property operations
• Aids with lease administration including move-in/move-out procedures
• Maintains service agreements log and assures tenant and vendor certificates meet all requirements
• Maintains electronic files system
• Maintains key & card control for vendor/contractor/tenant access
• Composes routine professional correspondence
• Aids with property inspections as assigned
• Performs all general office duties and special projects as required

Qualifications

• High school graduate or equivalent, College degree preferred
• 2 - 3 years experience as an administrative assistant
• Must be located in Birmingham, AL or surrounding area or willing to relocate for the duration of employment
• Must be in office, on site, 5 days a week
• Advanced computer skills using MS Office applications (Word & Excel a must)
• Demonstrated proficient knowledge of and experience with accounting principles & practices
• Property management software experience a plus
• Strong communication and customer service skills (oral & written) to promote positive client/tenant relations
• Ability to exercise prudent judgment in the absence of supervisory personnel
• Ability to organize and prioritize tasks to ensure accuracy and timely completion

Benefits

• Comprehensive health insurance with 90% premium covered by employer
• 20 days of PTO & 11 paid holidays annually
• Retail benefits with employer match
• Employee stock purchase plan

Pay

The estimated base salary range for this role is $26/hour - $31/hour. Actual base pay may vary based on factors such as work location, skills, relevant experience, and business needs.

Schedule

In addition to base pay, employees at Ventas are eligible for performance-based incentives and comprehensive benefits. This range represents a good-faith estimate of base salary at the time of posting and is not a guarantee of compensation.