Administrative Assistant

Responsibilities

• Provide direct administrative and operational support to the Chief Operating Officer, with occasional support to the CEO.
• Manage and process daily orders, including loading quotes, tracking updates, and ensuring timely execution.
• Handle shipment tracking uploads and resolve issues related to order fulfillment and delivery.
• Communicate with vendors to confirm orders, resolve discrepancies, and ensure timely deliveries.
• Cook up Amazon Seller Central activities, including order management, order updates, and order issue resolution.
• Cook up coordination across departments (Operations, Purchasing, Warehouse, and E-commerce) to ensure alignment and smooth execution.
• Schedule and coordinate deliveries, pickups, and logistics as needed.
• Maintain organized documentation, order records, and internal tracking systems.
• Aid in identifying and resolving day-to-day operational issues to keep workflows running efficiently.
• Execute assigned tasks and projects with accuracy, urgency, and attention to detail.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 2+ years prior experience in supporting a senior executive or team.
• Strong organizational skills with the ability to manage multiple daily tasks simultaneously.
• Ability to work in a fast-paced environment with time-sensitive, non-negotiable deadlines.
• High attention to detail and accuracy in task execution.
• Ability to handle confidential and sensitive information with discretion.
• Comfortable working across multiple systems (e.g., order management, shipping platforms, and internal tools).
• Proactive mindset with the ability to follow through and ensure tasks are completed fully.
• Strong communication skills.