Administrative Assistant

About the role

You will work directly on workflow control in support of custom cruises, tours, destination celebrations, groups, reservations, and traveler follow-through. This role focuses on administrative assistance within group travel operations, ensuring owners, evidence, and next actions remain visible.

Responsibilities

• Maintain the workflow by helping the team track unresolved exceptions through closure.
• Document process issues that repeatedly slow execution to improve efficiency.
• Keep recurring work organized by owner and status for clarity and accountability.
• Check incoming requests for completeness to ensure smooth processing.
• Route work to the correct next step, ensuring accuracy and traceability.

What Matters Most

Strong performance is demonstrated through fewer avoidable corrections, timely follow-through, and records that make the next action obvious. Success is measured by the accuracy and effectiveness of administrative assistance within group travel operations.

Working Strengths

• Confidently use Destination Celebration Planning and Cruise and Tour Support in administrative tasks.
• Apply Deadline Management without losing track of exceptions, owners, or deadlines.
• Document Exception Management decisions clearly so teammates can follow the reasoning.
• Use sound judgment in Workflow Analysis, especially when escalation is needed instead of assumption.

Role Snapshot

This is a full-time, entry-level position, 100% remote within the United States. Remote execution is complete only when workflow control is accurate, secure, traceable, and ready for the next authorized teammate.

Pay

Base salary: $38,000–$52,000 per year.