Administrative Assistant

About the Company

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business, and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work, celebrating unique approaches and points of view. We believe diversity drives excellence through mutual respect, collaboration, and continuous learning.

About the Role

The Administrative Assistant plays a key role in supporting the day-to-day operations of Ellis Park Racing & Gaming by providing administrative, reception, and operational support to the Senior Operations Director and property leadership team. This position serves as a central point of contact for visitors, vendors, and internal stakeholders while assisting with admissions coordination, event sales support, and leadership administrative needs. The role ensures smooth operations, professional communication, and an exceptional guest and team member experience.

Responsibilities

• Serve as the primary point of contact for visitors, vendors, and guests, providing a professional and welcoming experience
• Answer and route incoming calls, emails, and inquiries appropriately
• Greet guests and partners and coordinate access as needed
• Assist with admissions coordination, ticketing support, and guest flow during live racing, gaming, and special events
• Support event sales efforts by assisting with inquiries, scheduling site tours, preparing materials, and coordinating logistics
• Provide administrative support before, during, and after events to ensure seamless execution
• Provide direct administrative support to the property leadership, including calendar coordination, meeting logistics, and correspondence
• Prepare reports, presentations, agendas, and other business documents as needed
• Maintain organized filing systems (electronic and physical) and ensure accuracy of records
• Coordinate purchase requests, invoices, and basic expense tracking in accordance with company procedures
• Support communication and coordination across departments, including Operations, Marketing, Security, Food & Beverage, and HR
• Assist leadership with special projects, operational initiatives, and follow-up actions
• Help ensure leadership priorities are executed accurately and on time
• Perform other duties as assigned

Requirements

• High school diploma or equivalent required; associate degree or higher preferred
• Minimum of 2 years of administrative, office support, or hospitality experience
• Experience in gaming, entertainment, hospitality, or event-driven environments preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to maintain confidentiality and exercise discretion
• Ability to read, analyze, and interpret standard documentation
• Interpret a variety of instructions and troubleshoot when necessary
• Works well under pressure in a fast-paced environment
• Able to obtain and maintain a valid Kentucky gaming/racing license

Skills

• Effective oral and written communication
• Maintaining professional working relationships among all team members

Working Conditions

The employee is regularly required to sit, speak, hear, use hands, and reach with hands and arms. The employee may frequently stand and walk. Specific vision abilities include close and distance vision, color and depth perception, and peripheral vision. The employee must occasionally lift and/or move up to twenty (20) pounds.

The work environment varies from moderately quiet in the office to loud on the gaming floor, where exposure to cigarette smoke may occur. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Pay Range