Administrative Assistant

Colony Tire is seeking a full-time Administrative Specialist to join our team in Summerville, SC.

About the Role

The Administrative Specialist is responsible for the day-to-day accounts receivable and administrative functions of the location. The ideal candidate demonstrates exceptional attention to detail, professionalism, integrity, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Payment Processing & Cash Application
  • Receive and process customer payments by cash, check, and credit card.
  • Accurately apply payments to customer accounts.
  • Monitor and resolve unapplied or misapplied payments.
  • Research and correct payment discrepancies in a timely manner.
• Daily Deposits & Reconciliation
  • Prepare daily bank deposits.
  • Reconcile daily payment activity with company systems and warehouse records.
  • Investigate and resolve reconciliation discrepancies.
  • Maintain accurate records supporting all financial transactions.
• Customer Account Support
  • Assist customers with billing, payment, account balance, and account discrepancy questions.
  • Work collaboratively with internal departments to resolve account issues promptly and professionally.
  • Provide exceptional customer service while maintaining professionalism and confidentiality.
• Internal Reporting
  • Prepare reports related to payment activity, outstanding balances, deposits, and accounts receivable.
  • Maintain documentation supporting audits, internal controls, and compliance requirements.
  • Assist with month-end reporting and other accounting projects as assigned.
• Sales Support
  • Partner with the Sales Team by providing account status updates, payment history, and customer balances.
  • Assist with customer account questions and credit-related matters.
  • Maintain confidentiality of customer financial information.
• Recordkeeping & Compliance
  • Maintain accurate customer account files and transaction records.
  • Follow company policies regarding payment handling, cash controls, and month-end reconciliation.
  • Maintain records in accordance with company policies and applicable accounting standards.
  • Protect confidential financial and customer information.
• General Administrative Responsibilities
  • Provide excellent customer service to internal and external customers.
  • Answer incoming telephone calls and direct inquiries appropriately.
  • Assist with reports, billing, collections, filing, data entry, and general office administration.
  • Maintain an organized and professional office environment.
  • Perform other duties as assigned.

Requirements

• High school diploma or equivalency.
• Valid driver’s license.
• Associate's degree in Accounting, Business Administration, or a related field preferred.
• Previous administrative and/or accounts receivable experience preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with accounting or ERP software preferred.

Skills

• Previous experience in accounts receivable, bookkeeping, accounting, or administrative support.
• Experience processing customer payments, bank deposits, reconciliations, billing, collections, and customer account management.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong mathematical aptitude and attention to detail.
• Ability to prioritize multiple tasks while maintaining a high degree of accuracy.
• Ability to work independently and collaboratively within a team.
• Exceptional attention to detail, strong organizational skills, accuracy, integrity, and dependability.
• Highly organized, self-motivated, customer-focused, and capable of working independently while managing multiple priorities.
• Sound judgment, professionalism, discretion when handling confidential financial information, and a commitment to delivering outstanding customer service.

Work Environment

• Frequent use of computers, telephones, calculators, printers, copiers, and other standard office equipment.
• Regular interaction with customers, warehouse personnel, sales representatives, and staff.
• Moderate noise level typical.

Physical Requirements

• Ability to remain seated for extended periods while performing computer and administrative work.
• Frequent use of hands and fingers to operate a keyboard, calculator, telephone, copier, and other office equipment.
• Frequent talking and hearing to communicate effectively with customers, coworkers, vendors, and corporate personnel in person and by telephone.
• Close vision required to read computer screens, financial documents, invoices, reports, and other written materials.
• Occasionally lift, carry, push, or pull up to 20 pounds, including files, office supplies, paper products, and bank deposit materials.
• Occasional standing, walking, bending, reaching, and stooping throughout the office and warehouse administrative areas.

Benefits

• Medical, Dental, and Vision coverage.
• 401(k) with company match.
• Employee Stock Ownership Plan (ESOP).
• Paid holidays and vacation time.
• Company-paid life insurance.
• Short-term disability.