Administrative Assistant

Responsibilities

• Manage daily operations of the programs front desk, including scheduling, billing, registering and phone.
• Greet visitors, students, and administrators.
• Maintain sign-in and out records and co-facilitate groups.
• Perform secretarial duties necessary for administrative and/or clinical departments of the organization.
• Relieve department heads and other department supervisory personnel of routine and general office duties.
• Prepare and compose routine correspondence, memoranda, reports, etc.
• Receive and screen incoming calls, answering routine inquires and routing calls to appropriate individuals.
• Schedule and maintain calendar of appointments, meetings, and related arrangements.
• Open and distribute mail.
• Record, prepare, and distribute minutes of meetings.
• Work independently on special projects as assigned.
• Order supplies necessary for program.
• File documentation in the medical record.
• Enter patient registration and billing information into computer daily.
• Adhere to confidentiality of patients/families in CASTLE Outpatient Program.

Qualifications

• High school graduate or equivalent.
• 1-2 years clerical/secretarial experience preferable in a hospital or health care setting.
• Excellent communication, organizational and strong interpersonal skills required.
• Must have excellent telephone skills, knowledge of mental health language (DSM) preferred.
• Knowledge of office procedures, equipment and systems including telephone, fax, copy machine, calculator and knowledge of work processing packages.
• Knowledge of budgets and budget preparation preferred.