Administrative Assistant

Center for Family Life in Sunset Park (CFL) is a nationally recognized social service organization. CFL's mission is to promote positive outcomes for children and adults in Sunset Park, Brooklyn by providing a comprehensive range of neighborhood-based family and social services.

About the role

The Administrative Assistant provides administrative and data-entry support to CFL’s various programs, ensuring accurate participant records, timely data entry, and assistance to clients and guests visiting reception or calling the office.

Responsibilities

• Record client and participant information in our database
• Identify errors, omissions, and inconsistencies in the data and report them to the Data and Impact Manager
• Handle client and participant information responsibly
• Maintain client and participant files up to date and organized
• Assist clients, vendors, and guests coming to reception or calling our office
• Maintain wait lists for specific programs
• Receive and sort mail and packages
• Maintain our phone directory up to date
• Distribute gift cards and checks
• Order supplies and restock
• Make announcements over the PA system and support fire drills
• Perform other clerical tasks assigned by the Data and Impact Manager, Office Manager, or CFL leadership

Requirements

• High School or Equivalency Diploma required; bachelor's degree preferred
• At least one year of experience in an office setting required
• Fast typing skills; knowledge of touch typing is strongly preferred
• Intermediate knowledge of word processing software (MS Word) and spreadsheets (MS Excel)
• Strong written and oral communication skills
• Strong customer service skills
• Great attention to detail and excellent organizational skills
• Flexible, with the ability to pivot between tasks and respond to new priorities
• Works well independently as well as part of a team
• Willing to learn new skills and open to giving and receiving feedback
• Interested in social and economic justice
• Experience with databases is a plus
• Bilingual in Spanish or Mandarin preferred

Relationships

• Build and maintain positive, professional interactions with clients, vendors, co-workers, partners, guests, and all community members
• Demonstrate strong sensitivity to cultural differences among staff, clients, and community members
• Possess a strong belief in people’s ability to grow and change
• Present oneself professionally and maintain appropriate boundaries with teens, parents, co-workers, vendors, partners, and guests

Working Conditions

• Work is conducted in an office setting with shared spaces, alternating between the reception desk and a shared office
• Significant time is spent at a desk using a computer
• Fast-paced, high-energy, and highly collaborative environment supporting multiple CFL programs and administrative functions

Benefits

• Medical, dental, vision, and life insurance benefits
• Opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account
• 403(b) retirement plan, including employer match and employer non-elective contribution at the employer’s discretion
• 12 holidays, 2 floating holidays, and up to 20 paid vacation days per year
• One paid sick day per month

Pay

$20.50 - $22.50 per hour

Schedule

35 hours per week; schedule to be discussed with supervisor upon hire. This is a full-time position based in Brooklyn, NY.