Administrative Assistant

Posting No. BCI-2026-32

About the role

Bridgeway Center, Inc. (BCI) is seeking a dependable, detail-oriented Administrative Assistant to join our Driving Under the Influence (DUI) Program. The DUI Program is licensed and regulated by the Florida Department of Highway Safety and Motor Vehicles (FLHSMV), Bureau of Motorist Compliance, under Chapter 15A-10, Florida Administrative Code (F.A.C.), and Florida Statute 316.193.

The Administrative Assistant plays a critical role in ensuring that client registration, records, and reporting meet these state requirements. This is a high-performing, self-directed professional role who can work independently with minimal supervision while managing a fast-paced front desk and administrative workload.

Strong customer service skills are essential, as the Administrative Assistant is often the first point of contact for clients navigating a difficult and sensitive legal process. The ideal candidate is comfortable working with computers and standard office/data-entry software, is highly organized, maintains strict confidentiality, and exercises sound judgment and accuracy when handling legally sensitive, court-related, and FLHSMV-regulated documentation.

Responsibilities

• Register clients into DUI Level I and Level II education courses and Special Supervision Services.
• Verify court orders and referral paperwork.
• Enter and maintain accurate client data.
• Schedule classes and evaluations.
• Collect fees.
• Prepare state-required completion documentation.
• Prepare client charts in advance of appointments, classes, and evaluations.
• Ensure every chart and every piece of data entry is accurate and completely filled out before and after each client encounter.
• Plan ahead, juggle multiple deadlines, and keep the office running smoothly.
• Provide support wherever the DUI Program needs assistance.

Qualifications

• Excellent organizational skills and time management.
• Proactive attitude and willingness to assist in various tasks.
• Comfortable working with computers and standard office/data-entry software.
• Highly organized and maintains strict confidentiality.
• Sound judgment and accuracy when handling legally sensitive, court-related, and FLHSMV-regulated documentation.

Benefits

• Comprehensive training on FLHSMV requirements, program procedures, and systems used to manage client records.
• Opportunity to work independently and take ownership of your workload.
• Meaningful work that helps clients meet court-ordered and licensing requirements.
• Hands-on training in FLHSMV DUI program regulations and compliance procedures.

Schedule

Full-Time (FT), Non-Exempt