Administrative Assistant

About the Role

Billingsley Travel Agency is looking for an Administrative Assistant who can bring disciplined follow-through to workflow control across family and group leisure travel, cruises, all-inclusive trips, theme parks, sports travel, weddings, and honeymoons. The role ensures administrative assistance within family travel operations, where every handoff should show what is complete, what is pending, and who owns the next step.

The role is working well when workflow control becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates.

What Helps You Succeed

• Use Data Accuracy and Cross-Functional Coordination confidently when carrying out administrative tasks.
• Apply Process Improvement without losing track of exceptions, owners, or deadlines.
• Document Family Travel Operations decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Workflow Management, especially when escalation is required instead of assumption.

Responsibilities

• Track the Administrative Assistant workflow by helping the team check incoming requests for completeness.
• Own the workflow by routing work to the correct next step.
• Coordinate the workflow by tracking unresolved exceptions through closure.
• Review the workflow by documenting process issues that repeatedly slow execution.
• Maintain the workflow by keeping recurring work organized by owner and status.
• Ensure remote execution leaves workflow control accurate, secure, traceable, and ready for the next authorized teammate.

Schedule

Full-time, 100% remote within the United States.

Pay

Base salary: $38,000–$52,000 per year.