Administrative Assistant

About the Role

To greet clients, answer phone calls, work events, and provide general administrative support to the B2R management team. Must be available to work weekdays, occasional weekends, and events.

Responsibilities

• Greet clients and prospective clients in a polite and courteous manner
• Respond to internal and external phone calls and email
• Book and work internal and external events
• Assist with maintaining the school schedule
• Assist B2R management in the active recruitment and registration of new students, which may include leading facility tours
• Assist B2R management in customer service calls to aid in client retention
• Assist with entering registration and payment information into the B2R contact manager software
• Perform all duties necessary which are customarily performed by a person holding this position; other duties may be assigned

Requirements

• High school diploma or GED equivalent required
• Working knowledge of Microsoft Office software
• Must be proficient in English speaking and writing skills; additional language(s) are a plus
• Ability to interact effectively with the public
• Ability to operate basic office equipment (e.g., telephones, photocopiers, and computers)
• Ability to be physically present at the facility during its hours of operation
• Rudimentary knowledge of music and music education
• Effective time management and organizational skills
• Ability to work effectively with B2R staff and management
• Adaptable to changes in the workplace
• Ability to pass a background check

Physical Demands

• Ability to sit, stand, walk, travel up and down stairs, crouch, stoop, and reach
• Ability to lift and move equipment typically associated with B2R’s day-to-day operation, e.g., amplifiers, keyboards, recording equipment, light furniture, etc.

Work Environment

• Basic office environment
• Music studio