Administrative Assistant

About the role

As an Administrative Assistant, you will provide clerical and administrative support to various levels of staff members within the corporate department.

Responsibilities

• Management of customers' accounts
• Post daily company-wide receipts including cash, checks, and credit card transactions
• Reconcile payments with individual customer invoices
• Support collection efforts by mailing, calling, or emailing customers with past-due balances or discrepancies
• Assist with producing, reviewing, and mailing monthly statements
• Communicate with other departments to resolve customer account issues and reconcile accounts
• Data entry of new hires, safety class entry, producing and printing certificates and cards, creating and filing employee data
• Track expiration and recertification deadlines for training
• Track expiration deadlines for DOT records
• Order office supplies
• Mail retrieval
• Bank deposits
• Back-up media monitoring
• Marketing support
• Assist with walk-in customers and front desk sales

Qualifications

• High School Diploma
• At least 1 year of Finance/Back Office experience
• Strong customer service skills
• Proficiency in Microsoft Office programs: Outlook, Excel, and Word

Foundation For Success

• Great interpersonal skills and proficiency in verbal and written communication in English
• Ability to multitask and manage multiple priorities in a fast-paced environment with frequent interruptions
• Must be detail oriented
• Ability to work successfully both independently and within a team

Benefits

• Health, Dental, and Vision insurance plans
• Short-term & Long-term disability insurance
• Employer-paid life insurance and supplemental life insurance
• Flexible Spending Accounts (FSA) and Health Reimbursement Accounts (HRA)
• 401(K) Retirement plans, with company matching
• Employee Assistance Program (EAP)
• 10 days of paid vacation