Administrative Assistant

About the role

Almstead Tree and Shrub Care Co. is a second-generation, family-owned firm established in 1964 that services commercial and residential clients throughout the NY, NJ, and CT tri-state area. We are looking for a friendly and organized Administrative Assistant to join our team and assist our CEO and top Sales Arborist.

Responsibilities

• Create detailed client-specific proposals in collaboration with the sales arborists
• Handle information requests and e-mail correspondence
• Arrange conference calls and schedule meetings
• Provide customer service support and schedule appointments
• Maintain sales calendar and create work orders
• Manage customer database and files
• Process payments
• Ensure a superior client experience through efficient and timely service
• Cook up work schedules and appointments
• Adhere to company policies and standards for excellent customer service
• Provide office updates and address customer concerns during daily meetings with the CEO

Requirements

• Minimum five years' experience as an Administrative Assistant
• Four-year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field
• Prior experience creating proposals, reports, and/or presentations
• Experience providing exceptional customer service
• Experience in the service industry is a plus
• Hightly proficient in Microsoft Word, Excel, and Outlook
• Strong written and verbal communication skills
• Excellent multitasking and time management abilities
• Attention to detail and organizational skills
• Professionalism and phone etiquette

Benefits

We offer a competitive compensation package, $60,000 - $75,000 based upon experience. Medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more!