Administrative Assistant

About the role

Almstead Tree and Shrub Care Co. is a second-generation, family-owned firm established in 1964 that services commercial and residential clients throughout the NY, NJ, and CT tri-state area. We are looking for a friendly and organized Administrative Assistant to join our team and assist our CEO and top Sales Arborist.

Responsibilities

• Creating detailed client-specific proposals in collaboration with the sales arborists
• Handling information requests and e-mail correspondence
• Arranging conference calls and scheduling meetings
• Providing customer service support and scheduling appointments
• Maintaining sales calendar and creating work orders
• Managing customer database and files
• Processing payments
• Ensuring a superior client experience through efficient and timely service
• Cooking up work schedules and appointments
• Adhering to company policies and standards for excellent customer service
• Providing office updates and addressing customer concerns during daily meetings with the CEO

Requirements

• Minimum five years' experience as an Administrative Assistant
• Four-year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field
• Prior experience creating proposals, reports, and/or presentations
• Experience providing exceptional customer service
• Experience in the service industry is a plus
• Highly proficient in Microsoft Word, Excel, and Outlook
• Strong written and verbal communication skills
• Excellent multitasking and time management abilities
• Attention to detail and organizational skills
• Professionalism and phone etiquette

Qualifications

• Highly skilled and demonstrates exceptional customer service, approachability, and teamwork abilities
• Wants to infuse positive energy into the team and cultivate an inclusive and cooperative work environment
• Believes in the power of a friendly and supportive demeanor to augment productivity and collaboration

Benefits

We offer a competitive compensation package, $60,000 - $75,000 based upon experience. Medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more!