Administrative Assistant

Pay rate: $18.68 - $18.68/hr. Non-exempt positions are eligible for overtime at 1.5 times the base hourly rate for hours worked beyond 40 in a work week.

Responsibilities

• Create all system access points for CE service network, including MFA and mapping requests
• Maintain dispatch status and PUMIs for network
• Issue and track contract terminations and system access closures
• Process onboarding of new technicians, including approval and uniform orders
• Support admin team for upcoming amendment projects, payment verifications, and missing payments
• Support admin team for SMDF review and processing
• Support CE On-site evaluation checklist in assessment portal
• Work with Assessment team to confirm scheduling of assessments
• Review assessment results, enter remaining data, and load final scores to management system
• Summarize assessment progress in weekly reports to management
• Analyze and evaluate process audit results for service centers and present performance reviews to upper management
• Work with regional managers to develop improvement plans when necessary

Requirements

• Bachelor's Degree or equivalent years of work experience
• 2+ years of professional experience in a corporate setting with operations/project coordinating and Field Service or administration
• Experience in Field Service or administration preferred
• Organized with the ability to prioritize and multi-task
• Ability to work in a cross-functional, high-demand environment
• Strong communication skills to interact with service network and upper management
• Team player willing to learn and grow within the team
• Strong Microsoft Excel (including pivot tables and formulas), Word, and PowerPoint skills

Benefits

• Medical, dental, and vision benefits
• Health savings accounts with qualified medical plan enrollment
• 10 paid days off
• 3 days paid bereavement leave
• 401(k) plan participation with employer match
• Life and disability insurance
• Commuter benefits
• Dependent care flexible spending account
• Accident, critical illness, and hospital indemnity insurance
• Reimbursement for work travel and accommodations
• Discretionary performance or recognition bonus
• Sick leave and mobile phone reimbursement based on state or local law