Administrative Assistant (A/R Support)

About Us

Founded in 1989, Arapahoe Fire Protection is a leading fire protection company with offices in Aurora, Colorado Springs, and Wheat Ridge, Colorado. We are seeking candidates who are looking for a company that they can grow with. We are a family-owned company who values its employees and is looking for future leaders in our business.

Position Summary

As an Administrative Assistant, you will play a critical role in the financial health of our organization by ensuring accurate and timely billing, assisting with collections, and maintaining strong relationships with internal and external stakeholders. You will bring a customer-first mindset, excellent attention to detail, and a proactive approach to resolving billing discrepancies and outstanding balances.

Key Responsibilities

• Work closely with collection manager to assist in collections via telephone/email.
• Gain an understanding and utilization of Sage Intacct for booking contracts, preparing pay applications, and locating invoices to provide customers for collection purposes.
• Review incoming service calls and customer accounts to confirm their account status is in good standing.
• Receive and coordinate incoming calls via phone/email as needed.
• Identify and manage COD clients.
• Take payments as needed.
• Provide Invoices to customers who are not in good standing and obtain payment information.
• Manage accounts receivables inquiries via telephone/email.
• Assist with projects and other tasks as required.
• Prepare work orders for invoicing / audit open work orders as needed.

Qualifications

• Required: 2 years of administrative experience (accounts receivable or collections a plus).
• Strong customer service skills.
• High attention to detail and strong organizational abilities.
• Strong Excel skills (pivot tables, VLOOKUPs, data analysis).
• Excellent communication and interpersonal skills.
• Ability to work M-F 8am-5pm.
• Sage Intacct experience a plus.

Why Join Us?

• Competitive Compensation: Hourly pay range of $22-28/hour, depending on experience.
• Benefits Package: Health, dental, vision, 401(k) with match, PTO, holidays.
• Career Growth: Opportunities for professional development and advancement within the accounting team.
• Culture: Be part of a supportive and inclusive team in a company that values integrity, innovation, and employee wellbeing.
• Denver Lifestyle: Work in one of the fastest-growing cities in the country with access to the Rocky Mountains, vibrant culture, and year-round activities.

Why Join Us?

We celebrate diversity and are committed to creating an inclusive environment for all employees.