Administration Specialist I

Position Summary

The Administration Specialist I is responsible for the maintenance of accounts within Administration in accordance to policy provisions and internal guidelines ensuring all requests are fulfilled in a timely and professional manner.

Responsibilities

• Processes applications and enrollments ensuring completeness and accuracy
• Interprets policy provisions to answer questions regarding benefits and eligibility
• Calculates premiums, rates, refunds and other billing information
• Collects and process premium payments and reconciles accounts
• Corresponds with clients and customers via telephone, email, and mailings
• Maintains a courteous and professional manner with internal and external customers
• Performs other duties as assigned

We Offer

• Comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, Life/AD&D insurance
• 401(k) with company matching
• Generous paid time off

Requisites

• A High School Diploma or equivalent
• Experience working with insurance products or within the insurance industry preferred

Competencies

• Accurate, detail oriented, and strong organizational skills
• Proficient computer skills including Microsoft Office (Word, Excel, and Outlook)