Jobs · Michigan

Admin Manager Assoc Healthcare

Michigan Medicine · Ann Arbor, MI · 1 mo ago
Full-time
We need to output HTML fragment with sections: About the role? The posting includes Mission Statement at top, then Responsibilities, Required Qualifications, Desired Qualifications, Why Join Michigan Medicine?, What Benefits Can You Look Forward To, Modes of Work, Background Screening, Application Deadline, U-M EEO Statement. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we should drop EEO statement, background screening maybe? It's not boilerplate? It's about background screening; might be considered boilerplate but it's specific to hiring process. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Background screening could be considered legal? Might be considered boilerplate; but it's part of job posting. Safer to keep? The instruction says remove legal boilerplate. Background screening is legal. So drop it. Application Deadline also application instructions; drop. Why Join Michigan Medicine? is substantive; keep. What Benefits Can You Look Forward To: includes benefits; keep. Modes of Work: maybe keep? It's about hybrid/remote; could be considered benefit? It's not boilerplate; keep. However we must only include sections when posting has real specific content. Benefits: they list "Excellent medical, dental and vision coverage effective on your very first day" and "2:1 Match on retirement savings". That's specific. Modes of Work: "Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually..." That's somewhat generic but still specific. Might keep. We need headings: About the role? Not present; we have Mission Statement maybe as About the role? Could treat Mission Statement as About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can create sections: About the role (maybe using Mission Statement), Responsibilities, Qualifications (combine Required and Desired?), Benefits, Modes of Work (maybe as Schedule? but not exactly). Could also have Skills? Not present. We'll include sections: About the role, Responsibilities, Qualifications, Benefits, Work Mode (maybe as Schedule? but better as Work Mode). However instruction says use those example headings; we can also use other headings if appropriate? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when applicable; we can also use other headings if needed? Safer to stick to those. So we need to map content to those headings. About the role: Mission Statement plus maybe basic function? Could combine Mission Statement and Basic Function? But we should not repeat job title. We'll put Mission Statement in About the role. Responsibilities: all the responsibilities bullet points. Qualifications: combine Required and Desired qualifications. Benefits: benefits listed. Pay: not present, so omit. Schedule: not present; Modes of Work maybe could be Schedule? But it's about hybrid/remote; could be considered Schedule? Might be okay to put under Schedule heading. However instruction: only include section when posting has real specific content for it. Modes of Work is specific enough. We'll use Schedule heading for that. We must not include filler like "commensurate with experience". Not present. We need to use
  • for any list of duties/requirements/benefits. So responsibilities list, qualifications list, benefits list. We need

    for prose. We must preserve all substantive information; do not invent or summarize away detail. We need to remove duplicated lines. Look for duplicates: In responsibilities there are many lines; ensure we keep each unique bullet. We need to output only HTML fragment. Let's extract responsibilities bullets from the text. Responsibilities section after "Responsibilities*" includes "Basic Function and Responsibilities" then a paragraph, then "Essential Functions" with subheadings: Care Delivery, ACU Operations, Collaboration with Centralized Support Services, Space Management, Patient Care, Clinical Performance, Operational and Financial Performance, Core Responsibilities. We need to capture each bullet under those subheadings. Let's parse: Basic Function and Responsibilities paragraph: "The Administrative Manager Associate of the Taubman Medical Specialties Ambulatory Care Unit (ACU) reports to the Administrative Manager Senior, and partners with the Medical Director and the Nurse Supervisor for overall performance and management of the Taubman Medical Specialties ACU. This position has dedicated effort to provide administrative leadership and operations management to the Taubman Medical Specialties ACU which is a moderately sized, complex outpatient clinic. Additionally, dedicated effort will be provided to guide, implement and support service line operational initiatives at Michigan Medicine." That's prose; we can put as

    . Then Essential Functions: Care Delivery: - Implementation of clinical care model, guidelines and standards of care at ACU level - Implementation of provider deployment - Identification non-provider staff complement at the clinic/ACU - Review visit/productivity data to identify potential revisions to the staffing model - Oversee and regularly analyze clinic workflow optimization including referral management, scheduling, check-in, MA workflow, staff interface with providers, check-out, and call activity - Pilot new care models to support UMMG goals in striving to achieve value-based care delivery to populations. ACU Operations: - Supervision and direction given to operational administrative and clinical staff and engagement in their professional development - Oversees the day-to-day operations of the ACU - Ensures regulatory compliance with CMS, JC, CAP, and other regulatory agencies as applicable - Leads onboarding of new providers and support staff into the clinic - Handles hiring/discipline and firing of clinical support and admin staff in their respective clinic - Evaluates clinical support and admin staff in collaboration with the triad leadership team - Provides feedback on operational issues involving providers in the ACU - Manages routine clinic operations (e.g., scheduling, billing, referral management, etc.) - Provides feedback/supervision/support/performance evaluation of assigned ACU staff - Develop and oversee efforts to recognize and incentivize staff excellence - Identify opportunities for quality improvement, and carry forward quality improvement, in all areas of ACU operations Collaboration with Centralized Support Services: - Collaborate with IT for required support services at the ACU level - Works regularly with support services functions to ensure operational goals are met Space Management: - Monitor and allocate space utilization within the ACUs - Identify improvements for ambulatory facilities, including construction or renovation of structures and purchase of major equipment Patient Care: - Develop and oversee policies to ensure patient satisfaction including analysis of patient and family feedback and corresponding action plan development and implementation - Address and follow-through with patient/family feedback and complaints including implementation and ongoing evaluation of appropriate process improvements - Oversee policies to ensure safety within the ACU (including physical structure, staff emergency readiness, etc.) - Collaborate with the Medical Director and Nurse Supervisor to review incident reports and ensure appropriate follow-up - Collaborate with the Medical Director to establish and enforce ACU provider on-boarding policies (ensure adequacy of resources including rooms, schedule and staff including proper orientation to clinic) Clinical Performance: - Establish performance goals with ACU in alignment with Medical Specialties goals - Partner with the Medical Director to ensure clinical provider scheduling is consistent with ACS operational principles - Resolves clinical and operational problems at the ACU level Operational and Financial Performance: - Communicate performance metrics regularly to provider and staff in the clinics - Monitor operational and financial performance metrics at the ACU level - In collaboration with triad leadership, establish ACU level financial plan for upcoming year - Prepare, monitor, and manage billing and other fiscal activities including monitoring of charges and collections, and initiate corrective action where needed Core Responsibilities: - Regularly review ACU processes to ensure on-going compliance with institutional goals, objectives, policies, standards and guidelines. - Evaluates supporting function operations, identifying areas for improvement - Identify, communicate, share, and present operational, performance, and financial metrics and best practices to providers, staff, and leadership - Represent ACS on committees - Attend and provide leadership within the ACU Leadership and Site Leadership Meetings - Foster collaborative environment by nurturing team-based care in a positive collegial and professional manner - Develop and communicate interpretation of Michigan Medicine/ACS policies to staff, faculty, and outside agencies/groups as needed - Participate actively and provide data, action planning and other administrative leadership to the weekly and monthly meetings - Engage operations oversight role over additional ACUs to support effective service line engagement across the enterprise Now Required Qualifications*: - Bachelor's Degree - 1 to 3 years supervisory experience - Demonstrated ability to facilitate teamwork necessary to leverage day-to-day operations. - Demonstrated effective communication, interpersonal and conflict management skills. - Demonstrated skill in change management Desired Qualifications*: - Prior management/supervisory experience is preferred. - Knowledge of the University of Michigan policies and procedures. - One or more years experience in ambulatory care. - One or more years experience in Dermatology Why Join Michigan Medicine? paragraph: "Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good." What Benefits Can You Look Forward To: - Excellent medical, dental and vision coverage effective on your very first day - 2:1 Match on retirement savings Modes of Work: - Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. - Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. - Learn more about the work modes. (This last sentence is like a link; maybe drop as boilerplate? It's instruction to learn more; could be considered application instruction? Might drop.) We should drop "Learn more about the work modes." as it's like a navigation instruction. Now we need to output HTML. Structure:

    About the role

    Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

    Then maybe also include the Basic Function paragraph? Actually that belongs to Responsibilities; we already have it there. Responsibilities section:

    Responsibilities

    The Administrative Manager Associate of the Taubman Medical Specialties Ambulatory Care Unit (ACU) reports to the Administrative Manager Senior, and partners with the Medical Director and the Nurse Supervisor for overall performance and management of the Taubman Medical Specialties ACU. This position has dedicated effort to provide administrative leadership and operations management to the Taubman Medical Specialties ACU which is a moderately sized, complex outpatient clinic. Additionally, dedicated effort will be provided to guide, implement and support service line operational initiatives at Michigan Medicine.

    • Implementation of clinical care model, guidelines and standards of care at ACU level
    • Implementation of provider deployment
    • Identification non-provider staff complement at the clinic/ACU
    • Review visit/productivity data to identify potential revisions to the staffing model
    • Oversee and regularly analyze clinic workflow optimization including referral management, scheduling, check-in, MA workflow, staff interface with providers, check-out, and call activity

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