Admin Assistant for Luxury Condo

First point of contact at the property, responsible for administrative tasks supporting the community and General Manager. Technological proficiency and superior customer service skills required.

Schedule

• 5-day, 40-hour work week
• Required days: Monday, Friday, and Saturday
• Candidate selects either Tuesday, Wednesday, or Thursday off

Pay

$23.50 - $25.00 hourly, based on experience

Responsibilities

• Greet owners, renters, and visitors
• Check vendors in/out of the property
• Issue fobs and parking passes
• Keep records and execute administrative policies determined by management
• Adhere to and promote GSI Hospitality Standards
• Screen incoming calls and correspondence, responding independently when possible
• Prepare memorandums outlining and explaining administrative procedures and policies to staff, and monitor compliance
• Maintain association website
• Create and maintain database and spreadsheet files for revenue management, sales, and leasing
• Run all required weekly and monthly reports for analysis and distribution
• Take and transcribe dictation, and compose and prepare confidential correspondence, reports, and other complex documents
• Maintain office equipment and supplies
• Learn new software systems and become proficient as assigned
• Answer phones with a polished manner, and accurately transfer high volume of calls to appropriate departments
• Operate multi-extension phone system
• Perform administrative tasks as assigned by management team
• Maintain awareness of safety issues, and report them immediately to your manager

Requirements

• High School Diploma or GED preferred, or previous experience as an administrative assistant or related customer service position
• Ability to calculate basic mathematical figures
• Computer proficiency with Microsoft Outlook, Excel, Teams, etc.
• Great interpersonal skills, with the ability to communicate effectively with a wide variety of people

Physical and Mental Requirements

• Ability to sit at a desk for the entire work day
• Reading and writing work-related documents in English
• Speech recognition and clarity, including the ability to understand and speak clearly in English
• Constantly communicates and receives verbal communication
• Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom
• Occasionally stoop, kneel, or crouch
• Use hands and arms to reach for, grasp, and manipulate objects

Equipment Used

• Computers
• Laptop
• Printer with scanning capabilities
• Copiers
• Other typical office equipment