Admin Assistant

Job Summary

Ready to help keep Southwest’s Technology Teams organized, connected, and operating at their best? As an Administrative Assistant, you will provide high-quality administrative support to Leaders and Teams while serving as a trusted partner to Managing Directors within Ground Operations Technology and Operations Lean Portfolio Management.

Responsibilities

• Work under general supervision and may be assigned general projects
• Manage small scale department projects and cultural activities
• Support large event planning for the Department
• Review department and company news closely and understand them in relationship to their organization
• Write clear and concise responses to incoming email inquiries. Prepare communication on behalf of the Leader when directed
• Edit and review all written correspondence
• Submit expense reports and process payroll, as needed
• Prioritize calendars and schedule travel arrangements under direction of Leader(s)
• Organize and maintain all files, records, and other information
• Serve as backup to Sr. Administrative Assistant(s)
• May perform other job duties as directed by Employee's Leaders

Qualifications

• Skilled in a high level of customer service delivery
• Skilled in office management & department procedures
• Ability to proactively seek creative ways to perform tasks in a timely and efficient manner
• Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
• Ability to communicate professionally with Leaders and all internal & external Customers
• Ability to set priorities, multitask, and work with a sense of urgency
• Ability to use MS Applications: Outlook, Word, Excel, and PowerPoint
• Knowledge of the mission, purpose, and vision of Southwest Airlines and their department
• Understands the different functions of the department

Education & Experience

• Required: High School Diploma or GED
• Experience Required: Intermediate level experience, fully functioning broad knowledge in Administrative Support or Customer Service related fields

Physical Abilities

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to lift and/or pull medium weight loads (approx. 25-50 lbs) on occasion

Benefits

• Competitive market salary from $52,300-$58,100 per year*
• Additional bonus opportunities are available and awarded at the discretion of the company
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: here

Pay & Benefits

• Pay amount doesn’t guarantee employment for any particular period of time
• 401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
• ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Equal Opportunity Employer

We are committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.