Admin Assistant
ACG Glass & Metals · West Palm Beach, FL · 1 mo ago
On-siteAdministrativeFull-time
Benefits
- 401(k) with company match
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Answer and direct phone calls professionally
- Greet and assist walk-in clients with courtesy
- Handle general inquiries from clients, vendors, and partners
- Prepare and process customer proposals accurately
- Save, track, and file all proposals in company systems
- Process customer payments (credit card, check, etc.)
- Record and track payment activity in company logs/software
- Clock in and schedule appointments for measurements, installations, and service calls
- Provide confirmations and updates to clients and internal teams
- Enter all leads (phone, email, walk-in) into the Lead Tracking Sheet
- Maintain daily updates and follow-ups on leads
- Collaborate with the sales team to help convert leads into sales
- Prepare and send contracts through DocuSign
- Include acknowledgment forms and confirm receipt
- Maintain accurate records of signed contracts
- Aid with filing, organizing, and managing supplies
- Support various departments with admin tasks
- Keep the front desk area clean and professional
- Experience working in a construction office environment is required
- Previous administrative, receptionist, or office support experience
- Strong communication and customer service skills
- Proficient in Microsoft Office and Google Workspace
- Experience with DocuSign, QuickBooks, or CRM systems is a plus
- Able to multitask, prioritize, and stay organized in a fast-paced environment
- Professional, reliable, and detail-oriented